How DANA and QRIS Records Are Handled
When you add funds or request a withdrawal, we may record the payment rail, reference number, amount, account identifier and status needed to match the transaction. This can include DANA, OVO, GoPay, QRIS, bank transfer or virtual account details, along with a BCA, BRI, Mandiri or
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BNI reference where supplied. We use these records to confirm your account action, investigate a missing receipt and answer a status request; we do not describe them as game activity. We also receive sign-in time, device type, browser details and security events so we can protect
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access. Some records remain for the period needed for account support, dispute handling or legal duties. Where access or eligibility is discussed, it depends on local law. You can ask us what is held, why it is used, or whether a correction is available through the
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contact route shown in your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.